
Welcome to the Multi-Factor Authentication (MFA) Rollout Pack!

The partner version of the rollout pack provides customizable templates and other resources to help 
Salesforce Partners plan for MFA and prepare their customers to log in with it. The resources assume 
you’re using the free MFA functionality provided by Salesforce for direct logins to customer orgs, but they 
can be adapted to work for an SSO identity provider’s MFA service.

> Salesforce OEM Partners: As Salesforce doesn’t communicate with your customers, 
you can use these resources to provide them with notice about the MFA 
requirement and the fact that MFA is automatically enabled when production orgs are
created. To help your customers prepare their end users, they can access the customer 
version of the rollout pack in the /Customer version folder. You can also direct them to 
the Multi-Factor Authentication for Salesforce site (https://security.salesforce.com/mfa), where 
they can get more MFA resources.


The partner version of the rollout pack is in the /Partner version folder and includes these resources:

PLAN FOR MFA
-----------------------
About MFA Requirement-Partners-v2.docx
	Get up to speed on the Salesforce contractual requirement to use MFA and how it affects your customers.
	
MFA Overview Presentation-Partners-v2.pptx
	Presentation that you can use to get alignment on MFA — within your company and with your 
	customers’ leadership and stakeholders. If your customers are responsible for training their users and
        managing MFA, use this deck to drive awareness via webinars or ask-the-expert sessions that you host.
        (For additional information, see this topic in Salesforce
        Help: https://help.salesforce.com/s/articleView?id=sf.mfa_make_the_case.htm.)

Test Plan Template-Partners-v1.xlsx
	Simple template to help coordinate testing an MFA implementation. (For additional information, see
        this topic in Salesforce Help: https://help.salesforce.com/s/articleView?id=sf.mfa_test.htm.)


PREPARE USERS FOR MFA
----------------------------------------
MFA Comms Email Template-Partners-v2.docx
	Email template that you can customize and send out to communicate with your customers
	about the MFA requirement and to prepare them for MFA logins. (For additional information, see 
        this topic in Salesforce Help: https://help.salesforce.com/s/articleView?id=sf.mfa_prepare_users.htm.)

MFA Training Deck-Partners-v2.pptx
	Customizable deck for training your customers' users on what MFA is, how it works, and how to
	register and log in with supported verification methods. (For additional information, see this topic in
        Salesforce Help: https://help.salesforce.com/s/articleView?id=sf.mfa_prepare_users.htm.)
 
Onboarding_3rd-Party Authenticator Apps-Partners-v2.docx
Onboarding_Built-In Authenticators-Partners-v2.docx
Onboarding_Salesforce Authenticator-Partners-v2.docx
Onboarding_Security Keys-Partners-v2.docx
	Customizable onboarding guides that show users the steps for registering and logging in with each of 
	the MFA verification methods that are supported by products built on Salesforce technologies. (For 
        additional information, see these topics in Salesforce Help:
        https://help.salesforce.com/s/articleView?id=sf.mfa_prepare_users.htm and
        https://help.salesforce.com/s/articleView?id=sf.mfa_supported_verification_methods.htm.)



